Terms of Use

Conditions of use of this site

The website http://arts-exchange.net.au is owned and operated by the Cultural Development Network, ABN 57399480298, and operates under the laws of Victoria, Australia.

You may use and/or copy (including by downloading) the information or material on this site for personal reference. Unless otherwise stated, the information may not be reproduced in any way for any other purpose without the prior written consent of CDN.

CDN makes no representation as to the accuracy of any information contained in the Castanet Exchange but makes every attempt to ensure that information is kept up to date.

Users acknowledge that advice and comments provided on this site are not guaranteed by Cultural Development Network or any organisation represented on the site. Advice provided over the Castanet Exchange is free of charge and significant decisions should not be based on information found in this site.

By becoming a registered user of the Castanet Exchange you agree that your contributions do not defame or infringe the intellectual property rights, confidentiality rights, or privacy rights of any person.

Cultural Development Network is not responsible for contributions made by registered users of the Castanet Exchange but will aim to monitor the content and remove what it deems to be offensive contributions to the exchange.

External sites that are linked to or from this site are not under this sites control and you are advised to review their privacy statement.


Cultural Development Network is a not-for-profit incorporated association and manages the Castanet Exchange. Any personal information collected by the Castanet Exchange will only be used for the purpose for which it was collected, which is to ensure the connection of people with arts-based questions to people who volunteer to answer and provide advice. We will not disclose your personal information to a third party, including other people or organisations except if required by law or other regulation.

When does the Castanet Exchange collect personal information?

You can access and browse the Exchange without disclosing personal information. The Castanet Exchange will only collect your personal information when you:

  • Register to become a Castanet Exchange Advisor
  • Register as a Seeker to receive advice from a Castanet Exchange Advisor;
  • Send us an email through the contact email link on the site.

Why do we collect information?

Seekers using the Castanet Exchange
The information gathered at the time of registration as a Seeker on the Castanet Exchange (Seeker) is used to verify the email address only and the Seeker may remain anonymous.

Advisors using the Castanet Exchange
At the time of registration as a Castanet Exchange Advisor (Advisor), information is gathered to verify that the email address is correct for communications. Advisors have the right to remain anonymous when interacting with Seekers; however the full contact details requested are required, on the system only, for Castanet Exchange Moderators to verify the credentials of the person providing the advice in the event of moderation being required.

The names and addresses of registered Advisors and Seekers are added to a database for Arts Information Exchange communication purposes only.

Feedback and email correspondence

The Castanet Exchange website includes a feedback email link on the home page. It goes directly to the administrator and manager of the Castanet Exchange.

Is any other information collected?

When you visit this website, anonymous information about your visit is recorded to assist
with website administration. This statistical information does not identify individual users
or tell us anything about you specifically, but it does record how visitors use our site. This
information will not be used to identify individuals unless a law enforcement agency executes
a warrant to inspect website activity logs.


A cookie is a block of data that is shared between a web server and a user’s browser. Cookies may give the server information about a computer’s identity and website visiting patterns and preferences. This website does not use cookies to identify individual users.

Are there any risks to my privacy?

Users of the Castanet Exchange (Seekers and Advisors) should be aware that there are risks in transmitting information across the Internet. While we strive to protect your privacy, we cannot ensure the security of information transmitted to us online.